Tag Archives: Community Mailboxes

More Mailbox Woes

It seems almost wrong for me to keep taking shots at Canada Post. I’m sure they mean well, it’s just they have a competency issue. Or perhaps that is an incompetency issue. I’ve already written about the frozen locks on community mailboxes in my area, and how I was without mail for a couple of […]

My Mailbox

The letter was addressed to “Occupant,” which I suppose is about as personal as it is possible for Canada Post, our national postal service, to get. Though it isn’t as if they don’t know who lives here. I had already seen the news report before receiving the letter, so I knew what to expect. Sometime […]

Customer Service

The city didn’t pick up my recycling last week. I didn’t bother to call to complain. I know from experience, since this happens several times a year, that if I complain someone will be sent the following day. But it is Winter so I’m not as concerned – the kitchen waste freezes, unlike in the […]

Frozen III

I forced the lock. Four days after Canada Post was supposed to have fixed the problem, and after 10 days with no mail, I took matters into my own hands. Canada Post ended door-to-door delivery in my neighbourhood in October, despite a promise from the new Liberal government to put conversion to community mailboxes on […]

Frozen II

“Thank you for calling Canada Post Customer Service. Have A Great Day!” Customer service in this case would appear to be a misnomer. When I called yesterday to point out that the lock on my community mailbox was still frozen I was told by the customer service representative that there was nothing more that could […]

Frozen

I have received no mail this week. The lock to my community mailbox is frozen. Canada Post said the problem would be fixed within three days and they would email me when the work is done. I’m still waiting. I’m not the only one with the problem. One of my neighbours attached a note to […]

Screwing Up The System

They’ve been around for 30 years, but today I have to use one for the first time. Canada Post is ending home delivery to my neighbourhood and I will have to pick up my mail at a community mailbox. It’s a financial decision to keep the postal service in the black. I think it is […]