Tag Archives: Air Transat
Random Thoughts For A Tuesday
Today is a day for ramblings, some short paragraphs that perhaps tie up some loose ends. Writing about current events in advance is dicey. I wrote that Justin Trudeau’s challenges in constructing his new Cabinet and painted a picture of politicians arriving at Rideau Hall by limousine. That’s the way it has been done before, […]
Lost Luggage IV – Who Is Mr. Hinds?
The saga of my wife’s lost backpack from her summer vacation continues, as we now attempt to get compensation from Air Transat, compensation that they are legally required to give under the “Montreal Convention” that covers air travel and lost luggage. What should be a simple process isn’t. She filed her claim on return from […]
Lost Luggage III – Good Customer Service
I had my post for today already written, then the phone rang. It was 3 p.m. Friday. Air Transat was finally returning my call. My wife’s bag in transit since last Saturday had been delivered to her and she and my daughter would be upgraded to “club class” for her return flight. I still have […]
Lost Luggage II – The Saga Continues
When it became apparent to Air Transat employees that Vivian’s backpack hadn’t made it on to the plane from Toronto to Manchester (England) with her on Saturday they should have sprung into action. When my luggage failed to accompany me last year I was informed by Air Canada employees before any bags hit the carousel. […]
Lost Luggage
My uncle was able to threaten an airline with a police investigation when they lost his luggage. My wife couldn’t threaten that, which may be why her luggage still hasn’t arrived, five days after she flew from Toronto to Manchester (England, not New Hampshire). The impression I had was that Air Transat didn’t care. They […]
random thoughts from lorne 
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